The global pandemic has significantly impacted the retail industry. This context combined with a shift in consumer expectations has many retailers re-thinking their business models.

In the article titled Diversity and Inclusion in Retail, Ian Johnston, Founder of Quinine, states that “Business and brands will increasingly strive to be more diverse and inclusive, not just because of a larger moral duty to society, but because they will benefit from it, as well their customers.”

Johnston discusses how diversity and inclusion is critical for the sustainability of the retail landscape. The insights in this article featured on diversityjournal.com is designed to foster a dialogue on inclusion and diversity in the retail landscape.

To read the article, click here.