Our Commitment to Accessibility
Accessibility is at the heart of Together We Rock! Inc. We are fully committed to providing an accessible and inclusive experience. We have taken a number of steps to champion accessibility within our corporation. These include but are not limited to:
including accessibility as part of our mission statement
adopting policies and procedures to guide our practices and decision-making processes
consulting with people with disabilities in our design personas
Ensuring accessibility in all that we do is an ongoing process. Together We Rock! is continually working to be better.
Policies, Procedures and Customer Service
Together We Rock! Inc. supports the goals of the Accessibility for Ontarians with Disabilities Act (AODA). Our business has established policies, procedures, and practices that are consistent with the accessibility provisions established under this legislation. We also comply with the requirements of the Ontario government’s Accessibility Standard for Customer Service as follows:
Assistive Devices
Our team will accommodate the use of assistive devices that may be used by a person with a disability.
Service Animals
Service animals play an important role in the lives of many people with disabilities, and we welcome them at all Together We Rock! presentations, events, and meeting locations.
Support Persons
A support person who accompanies a person with a disability is always treated with respect and accommodated by our team.
Communications
At Together We Rock! Inc., we communicate with people in ways that take into account their disabilities. This means we will communicate in a way that enables a person with a disability to use, receive, and request information and services. Our team is trained on how to interact and communicate with diverse users.
Training
At Together We Rock! Inc., we provide training and professional development to keep our staff knowledgeable about accessible and inclusive customer service and how to interact with people with disabilities who use assistive devices or require the assistance of a service animal or support person.
Notice of Temporary Disruption of Services
We will provide customers with a notice on our website in the event of a planned or unexpected disruption of services. This notice will include information about the reason for the disruption, the anticipated duration, and a description of alternate arrangements, if available.
Presentation Accessibility
The Together We Rock! presentations are delivered by John Draper, a person who has a physical disability and spatial challenges and uses augmentative communication. John has made every effort to find a balance between his unique needs as a presenter with a disability and the needs of audience members with disabilities.
Together We Rock! recognizes that the approach John has taken may not be ideal for some audience members who are deaf and/or blind. Several strategies to assist in such circumstances have been developed, including but not limited to providing a presentation script for sign-language interpreters. Please contact us for further information.
Website Accessibility
Together We Rock! Inc. is committed to providing a website that is accessible to the widest possible audience, regardless of a user’s technology or their abilities. We are continually working to increase the accessibility of our website.
Website Conformance Status
The Web Content Accessibility Guidelines (WCAG) (https://www.w3.org/WAI/standards-guidelines/wcag/) define requirements for designers and developers to improve accessibility for people with disabilities. They describe three levels of conformance: Level A, Level AA, and Level AAA.
The Together We Rock! Inc. website has been designed to conform to WCAG 2.0 Level AA.
Compatibility with Browsers and Assistive Technologies
Our website is designed to be compatible with the following:
the latest operating systems
the latest browser versions
The Together We Rock! website is not compatible with:
browsers older than three (3) major versions or mobile operating systems older than five (5) years
Technical Specifications
The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plug-ins installed on a user’s computer:
HTML
CSS
JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations
Despite our best efforts to ensure that our website is accessible, there may be some limitations. Please contact us if you observe an issue and we will try our best to address it.
Evaluation Approaches
Together We Rock! Inc. has evaluated the accessibility of our website by using the WAVE Web Accessibility Evaluation Tool from WebAIM.